Support
We answer email — usually within a day
Contact
Email us at elmasry.wissam@gmail.com with anything — bugs, billing, feedback, or questions about your data.
Frequently asked
How does the try-on work?
You take one full-body photo, and Lapel renders any garment from your closet onto that photo. It's your body and your proportions — not a generated avatar, not a stock body double. Generation usually takes 10–15 seconds.
Where do my photos go?
Your photos are used to generate your try-ons and nothing else. They are never used for advertising, never sold, and never used to train anything without your consent. See the privacy policy for the full picture.
How do I add clothes?
Photograph a garment you own, or paste a link from any shop's product page and Lapel pulls the picture in for you. Each garment is recognised and labelled automatically — category, colour, fabric, fit — and you can correct any label in a tap.
What does the free plan include?
Everything — the closet, the stylist, daily looks and the calendar — with a monthly allowance of try-ons. Lapel Plus ($9.99/month or $74.99/year) lifts the try-on limit.
How do I cancel my subscription?
Subscriptions are handled by Apple. Open Settings on your iPhone → your name → Subscriptions → Lapel → Cancel. Cancelling at least 24 hours before the current period ends stops the next charge.
How do I delete my data?
In the app: Settings → Delete my data. Deletion is immediate and permanent — photos, garments and looks are gone the moment you confirm, not flagged for removal “within 30 days”. You can export everything first if you want a copy.
Which devices are supported?
Lapel is built for iPhone and requires iOS 18 or later.
Your data
Everything Lapel stores about you can be exported or permanently deleted from inside the app, at any time, without emailing anyone. The details are in the privacy policy.